North Valley Bank will not ask you to send personal information to us via unprotected email. An informed consumer is a safe consumer. If you suspect a suspicious email from us, DO NOT RESPOND to it, please call us to verify the information. Call 303-452-5500.
If you suspect that you may be the victim of identity theft, we suggest that you contact the fraud departments of each of the three major credit bureaus and request that they place a "Fraud Alert" and a "Victim's Statement" in your credit file. The Alert places creditors on notice that you have been a victim of fraud. The Statement asks creditors not to open additional credit accounts without first contacting you for verification.
Here are the phone numbers of the three major credit bureaus:
- Equifax (800) 525-6285
- Experian (888) 397-3742
- Trans Union (800) 680-7289
You may wish to contact any financial institutions and creditors where you have accounts and request that they restrict access to your account, change passwords or close the account altogether if there is evidence that the account has been compromised. If so, a Police report may be required to report the crime.
And last but not least, you may wish to contact the Federal Trade Commission (FTC) Identity Theft Hotline at 877-ID-THEFT (438-4338). The FTC puts the information into a secure consumer fraud database and shares it with local, state and federal law enforcement agencies. Check the information on the following website for step-by-step assistance in handling identity theft: FTC Consumer Identity Theft
Terms and Conditions
Use of this website is governed by certain terms and restrictions which may be changed from time to time. If you are not in agreement with these terms and restrictions please do not access this site because accessing the site will bind you to these terms of usage.
Limitation of Liability and No Warranty
North Valley Bank will endeavor to incorporate accurate and current data on our website. We do not make or extend any warranties or representations regarding accuracy of these data. Be accessing the website you acknowledge and accept our disclaimer of any expressed or implied liability, including the warranties of merchant-ability, non-infringement of intellectual property and fitness for any particular purpose.
In no event shall North Valley Bank be liable for any damages (including without limitation any direct, indirect, special, incidental or consequential damages), losses or expenses arising in connection with the website or the inability of anyone to use the website. North Valley Bank shall also not be liable for any damages, losses or expenses that arise in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission or computer or system failure. North Valley Bank shall not be liable for such damages, losses or expenses even though it or its representatives are advised of the possibility of such damages, losses or expenses.
Those who access or use this website hereby agree to indemnify and hold North Valley Bank, its officers, directors, shareholders, employees and agents harmless from and against all claims and expenses, including attorneys' fees arising out of the use of this website and content herein.
The terms and use of this website are governed by the laws of the State of Colorado.
North Valley Bank has established this website for purposes of informing users about the bank's products and services and to promote communication between the bank and its customers. All information, documents and materials posted on this website are only for the internal use of website users and are subject to change without prior notification. All services and products described in this website are subject to the terms of the applicable account agreements. Nothing contained in any page on this site takes the place of the bank's agreements and disclosures that govern its products and services. If any information conflicts with that in the bank's agreements and disclosures, the agreements and disclosures will control. You may not be eligible for all of the products or services offered through this website. A website user's eligibility for particular services and products are subject to final North Valley Bank approval.
This website is directed to adults and though we may advertise special accounts for minors, their parents or guardians should contact us if any account services are desires.
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Users have the option to set their browsers to notify them before receiving any cookies, which allows them to decide whether or not to accept it. In addition, browsers can also be set to turn off cookies entirely.
Cookies may be required to access certain account and loan applications as well as North Valley Bank's NetTeller™ Internet Banking service (separate from our North Valley Bank website). Turning cookies off will prevent access to these areas of our website. Cookies are not required to access any general information areas of North Valley Bank's website.